Returns Policy

Everyone who shops on Homely.pk can claim the following guarantees for each purchase within 7 days.

1.    Full refund if  you have already paid but you don’t receive your order.

2.    Full Refund or keep items; if the items are not as described in the website.

 Full refunds are not available in the following circumstances:

• Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
• Your order did not arrive due to exceptional circumstances outside the seller’s control (i.e. not cleared by customs, delayed by natural disaster)
•  Other exceptional circumstances outside the control of Homely.pk
•  If you just change your mind and want to return without any reasons.

Explanation

You can get a full refund if your item is significantly different from the item’s description on the website, or you can choose a partial refund and keep the product.

If your item is not as described, you can contact us to discuss a solution. If you can accept the product and want to keep it then you can negotiate a partial refund. Otherwise, you will get a full refund.